The Drum Dealer
A Chicago Ludwig Dealer

Call 773-878-8616

The Drum Dealer.com /Rock N Roll Vintage Inc. Drum Policies

Our Privacy Policy:

We do not sell customer information for any reason.  We collect names of customers who have asked to be added to our newsletter and want lists.  Customers can opt out of our newsletter by contacting us or by selecting the opt out link on our newsletter. All credit cards are processed by national merchant card services.  To protect our customers we do not retain credit card information. 

Our Return Policy:

We do not accept returns for drums.  If you kit is damaged in shipment or defective you must notify us via phone or email within 48 hours of receipt.  We will work with Ludwig to either repair or exchange your kit. 

Our Shipping Policy:

Our standard shipping method is UPS ground. We offer expedited shipping for an additional fee. We insure all shipments. 

Our Layaway Policy:

A payment of 50% is required for a layaway.  The balance must be paid off within 30 days.  We will not ship until we receive full payment. 

Payment Methods:

We accept verified paypal payments, bank wire transfers and credit cards.  Call our shop at 773-878-8616 Weekdays Noon to 6PM CST and Saturdays from Noon to 5PM CST or send us an email and we will contact you to take your order.  

Contact Information: TheDrumDealer.com, a Division of Rock N Roll Vintage Inc. Suite 2N 4740 N. Lincoln Ave Chicago, IL 60625   Email: Sales@TheDrumDealer.com Store Phone: 773-878-8616 Address: 4740 N Lincoln Ave Chicago, IL 60625